Sweet Dream Confectioners uses the same ingredients as most other producers of chocolate candies. In fact, taste tests suggest that the candy itself, while quite good, isn't much better than other well-known brands of chocolate. However, the company wraps its candies in expensive looking foil and places them in very attractive boxes. It promotes its products in advertisements as "the ultimate in chocolate experience." Sweet Dream charges a much higher price than most competitors, but sales continue to grow. This success indicates that:
A. consumers often behave in an irrational manner.
B. there is more to the total product offer than the physical product.
C. consumers seldom consider price when making a buying decision for goods such as chocolate.
D. chocolate is best classified as a convenience good.
Answer: there is more to the total product than the physical product
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